Customer Reviews

"Received my Congo African Grey in perfect condition. She was alert, healthy, and clearly well-socialized from birth. Already saying her first words after just one week home. The packing was immaculate and the care guide provided is the most detailed I have ever seen. Exotic Haven is in a league of their own."

"My ball python arrived exactly as described — healthy, alert, and already feeding on frozen-thawed prey. The team walked me through UK import requirements step by step. Will absolutely be ordering my next animal from here."

"The Fennec Fox we received is absolutely perfect. Exotic Haven walked us through the entire permit process for Ontario and answered every single question promptly. Our fox arrived healthy, curious and already bonding with us. 10 out of 10."

"My bearded dragon arrived in perfect health. I was nervous about ordering online but the entire process was seamless. Tracking provided the morning of shipment, arrived before 10am, and the dragon was eating crickets that same evening."

"Stunning Blue and Gold Macaw, clearly hand raised and completely comfortable with humans from day one. The CITES documentation was all in order and the team communicated throughout the entire process. Outstanding service."

"My axolotls arrived in perfect condition, bright and active. The water bag was properly oxygenated and temperature was maintained throughout the journey. Exotic Haven clearly knows exactly what they are doing with live aquatic shipments."

"Excellent experience from start to finish. The leopard gecko arrived healthy and the team handled all Australian import paperwork without any issues. Already seeing great feeding response after just 48 hours settling in."

"The most beautiful Panther Chameleon I have ever seen. Colors are extraordinary. The care pack included with the shipment was incredibly thorough. This is genuinely the best exotic animal purchase experience I have had in 15 years of keeping."

"My Sulcata arrived in excellent shape after the journey from the US. The team packed it perfectly and provided a detailed care sheet specific to UK climate conditions. Already eating well and very active. Highly recommended."

"Absolutely gorgeous Veiled Chameleon. Already showing incredible colour changes from day one. The team helped me understand the setup requirements before the animal even arrived which made the transition completely stress free."

"First tarantula and could not have asked for a better experience. Exotic Haven recommended the Rose Hair as a beginner species and they were absolutely right. Arrived healthy, setup guide was brilliant. Already planning my next purchase."

"My Sun Conure is everything I was promised and more. Incredibly vibrant, clearly hand raised, and already stepping up on day one. The team even followed up a week after delivery to check how he was settling in. Exceptional customer care."

"Owning capybaras has been my dream for years. Exotic Haven made it reality. They confirmed legality in Quebec, connected me with a local exotic vet, and the two capybaras arrived in perfect condition. The lifetime support they promised is real."

"Brilliant. My Pacman Frog arrived healthy and is already eating enthusiastically. The packaging was outstanding and the team responded to every pre-purchase question within hours. This is the standard all exotic sellers should be held to."

"The Golden Crossback Arowana is even more spectacular in person than the photos suggested. All CITES documentation was in perfect order. The fish arrived alert and has settled beautifully into a 300-gallon setup. Worth every penny."